Hello. This is the Helpdesk. What can I do for you?
I am not getting satisfaction from my job. Also, I think I am not making enough money.
Hmm. Well, when was the last time you were satisfied? Can you remember what you were doing at the time?
Sure, I was on vacation. That was satisfying.
Okay. How about before that?
Oh yeah. I was working on a special project. We were doing a corporate fundraiser. I got to work with different people and we managed to reach our goal. It was super fun.
That sounds highly functional. Could you recreate that situation?
No. It’s an annual thing. Sigh.
You mentioned that the money was not working any more either. Do you know when that crashed?
No, it just seems to have come to a halt. Nothing has really changed.
Maybe it’s time to do some upgrades. When was the last time you changed your operating system or did a system update?
Oh gee. I don’t know. I think it’s been a while.
It sounds to me like that’s what we need to do. I’ll need to take a look at your education, the jobs you have done and of course, your network. Could you get all that ready, say, by Tuesday?
If that does not work, we may have to do a cold reset and that could be expensive. I’d like to troubleshoot one part at a time.
So, let’s set up that appointment and I’ll jump on your resume for a quick look around.
Okay. I won’t lose any of my stuff, will I?
No, we should be able to preserve everything. We’ll just tighten it up, do the latest updates and get it ready to handle some real career action.
Wow. That sounds great. Can you take a look at my iphone? It has not been the same since I threw it at the wall.