Author Archives: Laura Machan

The Audacious Resume

Would you describe your resume as bold or gutsy?

Probably not.  Most people’s resumes aren’t.  Their resume is a lackluster description of the jobs that they have done since they graduated.

Sometimes there are “highlights” or “action verbs” but they don’t always present the skills and experience behind your very successful career.  You really need to put on your marketing hat when you look at your resume.  You want to create a real interest in what you have to contribute.

A bold resume clearly states what you are good at and more importantly, what problems you can solve.

  • I create software that makes your process faster.
  • I build highly productive sales teams.
  • I resolve customer issues quickly and effectively.
  • I can identify and attract candidates that will thrive in your demanding culture.

This is what a hiring manager needs to see.  They don’t have time to get to the bottom of the first page to figure out what you can contribute to their team. They need it to be front and centre.

In order to do this, you need to know what you are really good at.  Try this: distill your work/career/experience into just three words.  Yes, only three.  It’s hard but when you get three words that are happy with, you can use them as the foundation for your newly refreshed and revised audacious resume.

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The Best Time to Find a Great Job is When You Have a Great Job

I had an interesting situation this week.  One of my candidates, who had been on a long and successful interview journey, ended up with several offers in his inbox.

He was really stressed.  He said he could not understand how this happened.  He was not even looking.  He really likes his job and his team. 

How did this happen?

First of all, he is an interesting and curious person.  When I told him about my client and what they needed to do, he thought it made sense to explore the opportunity.  He felt that it would allow him to build up his skills in a new area.

The first two interviews went really well.  He and a couple of senior managers had wide ranging conversations and he felt really good about it.

Guess what?  After that second interview, he was walking around with just a bit more confidence.  He had third party validation that he was doing some really good work in a really good way. 

It’s not as noticeable as a haircut or new glasses but that kind of confidence shows.

Seemingly out of the blue, he got a couple of networking requests and coffee invitations.  Those led to more casual conversations. Casual, because he had moved beyond the “interview panic prep” and into “this is just a business meeting”.

On top of that, his boss started to let him know about a some longer term projects that he be leading. 

To be clear:  he was not a disgruntled employee complaining about things at work.  No one was trying to placate him or keep him in order to get though the busy cycle.

I suggested that he look at multiple offers as a positive thing not a stressful thing.  It’s a successful measure of how he is navigating his path through the industry.

After weighing the teams, the work, the manager and the future possibilities, he a solid choice.  I think he is going to be very happy. 

So, get off the merry-go-round of your job and take a look around.  Because looking when you are not looking may the best time to look.

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Want to Advance your Career? Stop Eating at your Desk

It is easy to get in to the habit of eating at your desk.  It seems like you are squishing in some extra work and looking super productive.  In fact, you look anti social and usually end up with heartburn.

Lunch was invented for a reason.  We need to stop and refuel.  It is a chance to change our surroundings and interact with different people.  It does not mean you have to spread out the white tablecloth and silverware.  Even if you just grab a quick salad or sandwich and sit with a few people, you will head back to your desk feeling refreshed.

The eating area is a common gathering place so you can learn a lot.  Not just gossip either.  You can hear what other groups are working on, get in on the good jokes and get exposed to a lot of different kinds of food.  You never know when you might have to opportunity to share your knowledge of where to get great Korean barbecue with the CFO.

Three other things to consider when deciding what to do about lunch:

Walking through a cube farm with your lunch smells wafting by is not always going to make you popular.

Crumbs in your keyboard is definitely frowned on by IT.

If you are not into eating (diet, Ramadan, cleansing), a walk outside is a great alternative.  Especially if you do it with someone else.  This can be extremely refreshing.  We refer to this as “walk n’ rant”.

So take the time and change your space.  It will be worth it.

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Mastering the Skype Interview

This week has been interesting. I met a lot of people – about half in person and the other half virtually.

I like the skype interview. I don’t feel guilty about making people come all the way to my office (and mortgage their car to pay for downtown parking). It’s also easier to fit in to busy people’s schedules.

Here is what I noticed. The people who met me in person had obviously taken care with their appearance and their timing. There was a general sense of preparedness about them when I met them in our reception area.

The skype chats were different. It seemed to be a much more casual thing. Not too much care with the surroundings and not to concerned about attire.

Now, I know that different industries have different “uniforms”. If you meeting someone from a financial institution, you need to look well dressed and successful. Cuff links and monogrammed cuffs are optional but the suit is mandatory.

But even if you are interviewing in a software company with Red Bull on tap, you are probably going to put on a clean t shirt.

Don’t let a video interview be your downfall. It is just as important as an in-person one.

  • Be ready – test your wifi connection with a friend before the call
  • Look neat – you can take the TV news anchor approach – shirt and tie on top, shorts on the bottom
  • Have your resume and place to make notes beside you
  • Turn off your phone – you know it’s going with that obnoxious ring tone you assigned to your brother-in-law in the middle of the thorny salary question
  • Remove distractions – let everyone (including your dog) know that you are in an important meeting

These things won’t necessarily get you the job but they will help you make a better impression.

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The Perils of Indeed

There are a lot of great tools on the inter webs that job seekers can use to find their next great gig.  Indeed is definitely one of them but it is not without its perils.

The basic principle behind the Indeed platform is that it is free for companies to post jobs.  This is great for small companies.  It gives their posting all kinds of exposure.

It’s good for job seekers too.  You can scroll through a zillion different jobs in your area (or another area if that kind of move is in your future)

That part is actually one of the problems.  You can easily lose an hour or two just meandering through the different listings and not see anything that’s suitable or, worse, when you see that one good one, you click on the link and it takes you to an expired job.  Dammit!

If you really feel strongly that it’s a fit, go directly to the company site and see if you can submit your resume anyway.  Or better yet, get on LinkedIn and find someone you can connect to for more information.

But there is another side of Indeed: a slightly darker side.  Because it’s free to post and there is no vetting involved, there are plenty of posts for multi-level marketing and door to door sales that are disguised as “great opportunities” with “unlimited training and development”.

Use caution.  If there is a phone number, call to see if a human answers and that they use the right company name.  Is there a physical address?  Is it in this country?

If you get a response within an hour and a request to set up an in person interview, take a friend.  The can go for coffee or play Candy Crush in the parking lot.

I am not trying to paint a terrible picture of the site but people, especially those scrambling for their first jobs, need to be really careful.

It’s the old caveat: if it seems too good to be true, it probably is.

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It’s Pretty Tough at the Bottom

There are several new grads in my circle who are looking for the job that will kick off their career.  They have had jobs all through school so the act of applying, interviewing and getting hired is not new for them.

I have come to appreciate that looking for a full time role is harder than finding a part-time-to-get-me-through-school job. 

My son, for example, is looking to start in social work.  He got good grades at a good school and had great performance reviews on his co-op placements.  But you know what’s holding him back?  He does not have a car.  Almost every social work job where we live requires that the candidate have their own car with a honking big liability insurance policy.  All this on a $15/hour contract?  Really?

One of my friends kids wanted to be a paramedic.  He got great marks and loved the material and exceeded expectation on his practicums and ride-alongs.  No one told him when he started that there weren’t many job openings for paramedics.  People don’t leave.  I guess they really love it and only retire when their knees give out.

A former colleague of mine was only a colleague because she could not find a job in a library even though she had graduated at the top of her class in library science (yes, that’s a thing).  She worked with me for three years until she found a part time role that she hoped would someday become full time.

I am not trying to be all doom and gloom but I think it’s helpful that those of us who are long established in our career get a refresher on what it is like out there today.  Maybe we can keep it in mind when we are writing job postings.

Could someone who is bright, tech savvy and been multi-tasking since they could walk take on the role you need to fill?  Does it really need to be someone with three years of experience?  Could they learn the software?  (I bet if they had a VCR, it would not be flashing 000)

Let’s give this some thought – it could help lots of people who are just starting or re-starting their careers.

 

 

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Polish Your Profile – LinkedIn Tips

LinkedIn is an amazing tool for career development.  Your profile hums along attracting attention while you are off doing other things.

At least that’s how it should work.  Here are some tips to make sure you are getting noticed.

When you choose your company, make sure you use the right one.  In large corporations, there may be multiple divisions or different brands.  Look at the profiles of your colleagues and leaders to see what they chose.  

Describe your role in bullet points and make sure you use specific words that are common in your industry and area of expertise – especially technology and tools – be really specific with those.

Fill in as many of the areas of your profile as you reasonable can.  You never know what people like me will be searching for or in what area we will look.

Have a professional looking photo – no dogs, please.  And try to find something better than a clipped image from the last wedding you attended.  Try this:  get someone to take your picture right after your next haircut.  That usually works well.

This one seems so obvious but check the email attached to your LinkedIn account and make sure it’s one you actually use. Click the little triangle beside the word Me in the upper right corner.  You can review your settings and check your email address and notifications.

Post interesting things happening in your company or in your industry.  That is the sort of activity that makes you look like a dynamic person who is paying attention to things other than summer Fridays.

Join some groups that reflect your interests.  That bolsters how LinkedIn sees your expertise.

And finally, connect with people.  You don’t have to accept every invitation that comes your way but make sure you add at least a few people every month.  It keeps things dynamic and interesting and that’s the key to LinkedIn success.

 

 

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Interview Feedback – the good, the bad and the ugly

Getting feedback from a client after an interview is essential. It’s pretty great when a hiring manager calls to say the interviews went well and they want to move the candidates forward in the process. 

Sounds positive right?

But it’s not enough information. It’s tempting to let them off the hook and just move forward. That kind of thinking with come back to bit you later.

You need to know why they like the candidates. “He’s really nice” is not a valid reason to hire someone.

I am not saying you should hire people you can’t stand but you do need to identify what it is about their experience, style and education that makes them seem likely to fill the gap in an organization.

This is equally true when the hiring manager declares that a candidate is not a fit. What is is about them that makes them not a fit? It it something that will develop over time or a characteristic that is not likely to change?

Not knowing a company’s acronyms or specific processes can be overcome. You can even ask questions during the interview about how the candidate has gotten up to speed in the past for some reassurance. 

If the candidate shows up late, chews gum and takes a call during the interview, those might be characteristics that make that person a complete non-starter.

But be clear about what specifically is good and what is missing or misaligned. That’s the only way to increase your chances of making a successful hire.

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The Reference Game

References have been one of the final steps of the hiring process for years. Managers wanted verification that the person they want to hire is as good as they think they are. 

And who better to hear from than other managers?

Problems started to arise when managers were a bit loose with the material they shared like inadvertently giving confidential information about the candidate or the business.

Also, if a candidate did not get a role because of a bad reference, disputes arose and lawyers got involved. It was ugly.

At that point, HR in many companies created policies that prevented managers from providing references, only HR could. And because HR did not always know the person, they would only verify title and employment dates.

Not helpful.

As always, there was a workaround. Candidates would provide the contact info for a former manager who was no longer at the company and not bound by reference policies.

Smart, career minded people stay in touch with corporate friends and allies for this reason.

You can be sure that the material from this “cultivated” group is going to be positive through and though.

Employers started to question the validity of these references. This saw the evolution of the “back door” reference. This is when you know someone who knows the candidate and you reach out to see what they are really like. 

Although I see where this is seen as helpful, it puts us back to the bad old days of off-the-cuff references that are based on a general feeling as opposed to bona fide skills and experience.

I talked to one person who got her last job without providing references. The company no longer believed in them. They re- structured the interview process and started to use assessment tools. They felt that the information was much more useful and they felt just as good about their hires.

What’s your point of view on references? Pile of praise or pile of baloney?

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Don’t Park your Career for the Summer

Contrary to popular belief, the summer is a great time to get a new job. Sure, hiring managers go on vacation but that does not mean that all activity stops. Business goes on and plans for the fall often require new skills and more people.
Summer is rich with networking opportunities. A bunch of my friends did a big fund raising walk last week and there were a lot of corporate teams participating. It is not hard to pick out someone wearing a team jersey of one your most admired companies and strike up a conversation about walking shoes.

It’s safe to say you have more in common than just looming blisters.
And let’s not forget sports tournaments. Whether you are at a charity golf thing or your kid’s soccer tournament, you will be spending time with people you don’t know. These are prime opportunities to learn about new industries, companies and jobs.

If you meet someone interesting, jot down a couple of notes on your phone. When you get back to your regular life, find the person on LinkedIn and ask them to connect. Mention where you met in case they don’t remember.

The next time you see a job posted at their firm, you can hit them up for information.
Sometimes the conversation can turn serious pretty quickly. If you find yourself talking about your work and the person says “We should talk – give me a call on Monday”, then get their card and ask what time would be best. Do some research on the company and make the call.

Be ready. This stuff really happens. I cannot tell you how many times I have asked someone how they got their role and they start with “Well, it’s kind of a funny story…..”

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