Category Archives: Interview

Top Five Things to do before a Job Interview

I interview lots and lots of people and frankly, have seen lots of weird things happen at interviews.  The things that seem so obvious to me apparently are not to the average person.  So, in an effort to help people make a better impression at interviews, here are my top five tips.

Research. Research. Research.  Read the job description and the website.  See if there is anyone you know who works there and could share some inside info.  One of the trendy interview openers is “Tell me what you think this role is about”.  Be ready for this.

Dress to impress.  Don’t fool around with this one.  Pay attention to the industry and the people in it.  Remember you can always take off a tie and slip it into your pocket. You cannot discreetly pull a jacket out of your briefcase.businessman

Find the location the night before – maybe even do a drive by.  There is nothing worse than the stress of being late because you can’t find parking or you end up on the 28th floor of another tower.  It’s sweaty and embarrassing.

Be on time.  This is key.  “On time” means you arrive at the appointed hour.  Not a half an hour before.  Not half an hour later.  If you are hyper and want to appear eager, than five to ten minutes is plenty.  More than that and you like you either don’t have enough to do or you have a very loose relationship with time.  If you need to kill time, hang around outside, or in your car, not the reception area.

Practice your handshake.  I know this sounds silly but it is important to get honest feedback on this because it is a really big part of the first impression you make.  Ask the people you practice with to describe your handshake. Is it strong and confident?  Too short or too long?  Are your palms sweaty?  It is better to know this stuff and deal with it than to have your presentation marred by a damp, limp greeting.  You are better than that.

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Smartphone Check In

Here’s a cool idea I picked up from one of my clients. Before you go for an interview, in that brief few minutes when you are cooling off in the lobby, use your smartphone to take a picture of yourself.

How do you look?  Are your eyes smiling?  Is there lunch in your teeth?  How about your collar?Zipper

This is not just an exercise in vanity. It’s a way to check what you’re projecting and what the interviewer will see.  It will give you just that little bit more confidence for that so-important first handshake.

“Smeyes” is a video industry term for smiling eyes.  Apparently, if you are modeling for Sears, this is a key element of how you present. In this new world of empathy and collaboration, it’s a pretty hot item too.

You can practice smeyes at home. Stand in front of the mirror and think of something hilarious. Then force that energy up into your eyes. It’s pretty cool.  You’ll be amazed at what it can do to your relationships with your partner/kids/dog.

So, check your smeyes and your fly and have a great conversation (but don’t take a picture of your fly in the lobby – that might be awkward).

 

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Your Personal Highlight Reel

How was your year?  Seriously.  How was it?  What did you do?  What did you learn?

When asked this question at a cocktail party or an interview, many people go blank and it is a big missed opportunity.

Don’t even think about saying “same old, same old”.  Not only is it probably not true, it just shows that you are too lazy to think of something interesting.

If you did something big like change jobs, then it’s easy.  You can ride the “new job” train for about nine months and then it’s not new anymore.  For everyone else, you need to actually spend some time looking at your calendar from February and April and those other months you can’t remember.

All the memories will come flooding back: that awful conference, that great presentation, the month your boss was away and you got to take over.  Those are the things you need to be able to talk about.

You might even want to work them into your resume.  At the very least, practice telling the story about the things that you did.  I am not suggesting that you bore your cousins to death by telling them the minute details of how you implemented a new quality assurance standard.  Just distill it into a couple of sound bites.  Those typically go well with eggnog and cookies.

So flip through Outlook and make a list.  You might be surprised.  Maybe it was a pretty good year after all.

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They want you. Now what?

Salary negotiations at the end of the interview process can be tricky.  They shouldn’t be, but they usually are.

The problem, I think, lies in when they happen.  Usually, it’s the very last step.  The candidate has met the whole team and is in love with everyone.  The hiring manager is already filling that person’s name in on the Holiday Party seating chart and then bam!  Everything grinds to a halt when some mentions base salary.

Whether you are the candidate or the hiring manager, salary should be among the first things to discuss.  Once you think there is some skill crossover and a bit of chemistry, get money on the table.

There is no point in going through an extensive interview process only to discover that there is a $40K gap in what you want and what they have.  It is crushing for both sides.

If you are in a first interview with a hiring manager or a recruiter and the subject of compensation has not come up, ask the question.  Don’t just wait for it to come up later.  This is especially true if you are near the top of the market or are pretty senior.  Take the bull by the horns and bring it forward.

“This sounds like a very interesting role.  What kind of salary range do you have?”

“I work in a large company now with a lot of perks.  What kind of package does this job come with?”

If the answer is hedgy or not clear, be wary.  You don’t have to run for the hills, just make sure to keep it on the list for the next conversation.

I know that money is not everything but let’s face it:  If there is a big gap in base salary expectations, it can be problematic.  Psychologically, we know what we are used to and what we have nurtured and developed over our careers.  Taking a big haircut is not always in the cards and if it is possible, better to know if up front so we can start rationalizing the offsets.

It’s like looking at the dessert menu before you order your main course.  It just makes sense.

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Keep it fresh

I heard a speaker this morning.  She was a very accomplished person with some stellar achievements.  I was almost inspired by her.  I wanted to be inspired.  I wanted to be in awe but she just did not pull it off.

Maybe this was just one part of her day.  Maybe she had a difficult thing to do after she spoke to our group.  I’ll never know.  What I do know is that she did not make the most of the opportunity that she had to make a lasting impression, and maybe create some legacy moments.

I look at speaking engagements a bit like job interviews.  People are setting aside time to listen to me.  I owe it to them and to myself to put my best face forward.

This does not just mean remembering to put on lipstick.  It means thinking about why they want to talk to me in the first place.  What are they expecting to hear or learn about?  Why have I been chosen?

Of course bad things happen on the way to interviews and presentations:  buttons pop, coffee spills, trains get delayed.  Those things do not change what you have to contribute.  Not at all.

So before you go in front of the people who invited you, take a breath and remember what got you there in the first place.  Put on a smile, make your eyes bright and jump in with both feet!

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Looking for the yuks…..

Job hunting is serious business but sometimes you just need to lighten things up a little.

Finding the lighter side has a similar effect to  going for a run.  Laughing releases a lot of the same endorphins that exercise does ( so does sex but let’s save that for a different day).

  • What is the funniest thing you have ever done at work?
  • If  you could have dinner with any sitcom character, who would it be? What would you talk about?
  • How would your dog describe you?

If these don’t generate some guffaws, try this job hunting mad lib.

Practice your interview techniques by asking someone for each of the required words without telling them the context.  Fill in the blanks and then read it out loud.  It’s probably funnier after a few glasses of wine but a latte would work too.

The other day I applied for a position as a _____(noun)_____.  It said I needed to have a certificate in ______(plural noun)_______ and ________  (plural noun) _______  but I thought I could get by with  my _________(noun) ___________.  I mean, really, how hard could it be?

The ____(occupation) ___________ called me in for an interview.  We talked about  _________ (verb)________.  Then she  asked if I could start in the next few  ________(unit of time)_______________.

They wanted to pay me ____(number )____    ______(plural noun)_____  an hour.  I said that I was so _________(feeling)________,  I would do it for free.

I start next _______  (day of the week)________.


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Networking on the Floor

Trade shows are a great place to network, not just for business but for your career.

You can make real connections with people on the trade show floor.  You won’t have a long time with someone but you can carve out enough to make a good impression.

This is true whether you are working the show as an employee of a company (booth candy) or a delegate (well fed and employed) or in career transition (Tim Horton’s and a resume anyone?).

How to make the most of a trade show:

  1. Get a haircut
  2. Wear a freshly pressed shirt.
  3. Carry cards with your contact information.  This is not the place for a resume.  The goal is to make contact and then follow up with a thoughtful email later.
  4. Set a goal before you start.
    1. Identify three companies that use a certain methodology.
    2. Shake hands with four sales managers.
    3. The week before, contact two people who you know will be there and set up coffee breaks with them.

If you want to actually have time with someone, go when the show is quiet, usually when the seminars/workshops and keynote speakers are on.  At that point, booth staff are usually standing around talking to each other.  That’s a great time to get their attention.

You may find that it’s kind of loud.  Make sure you look into their eyes and speak clearly.  Deliver your message.  Ask for the information you want and move on. It’s not the place to carry on a conversation about why you ended up selling shingles or why you think your boss is an idiot.  Keep it short, clean and direct.

A note about touching – Recently, I watched someone at a trade show.  He was talking with a delegate and when he led her to the table with the literature, he had his hand in the small of her back.  Ewwwww.  That kind of move belongs in romance novels not on a trade show floor.  A light touch on the arm to catch someone’s attention is sufficient.

So check out your local convention centre to see what  shows are coming up and make a date.

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The Knife and Fork Interview

Interviews over meals are tricky.  I’m not just talking about formal job interview type lunches.  If your manager or even a client invites you to lunch, it’s really an interview too, isn’t it?

This is not about your gang at work going out for pizza on a Friday.  Those meals are meant to be fun and casual.  If you spill your iced tea or end up with pepperoni in your hair, it just becomes fodder for the Christmas party.

Accepting a lunch invitation is like accepting a new project.  Scope out where you are going and who will be there.  Have a few ice breaker questions in your back pocket and chew a piece of gum on your way over.

I arrived at a lunch yesterday and the person I was meeting was already there and had ordered a beer.  It was tempting but instead, I opted for Diet Coke, citing my waist line.  Truthfully, while it was a benefit to my waistline, it was really a way to keep myself from getting light headed and giggly.

The menu was harder.  How do you choose something tasty and minimize the risk of looking like a goof while I eat?   Carrying a Tide Stick is not enough.  Prevention is the way to go.  Trust me.

Here are some things to avoid:

  • Any pasta or noodle that may require slurping.
  • Things that come with a red sauce.
  • Be careful with food that you eat with your fingers.  This may sound silly but only choose this option if the filling is solid or holds together.  I attempted a club sandwich yesterday and no matter how well I managed to wrap my fingers around those little triangular layers, they fell apart resulting in a shower of bacon and tomato pieces.  Ugh.
  • Burgers.  They look so good but ketchup and mustard running down your arm leaves a) a nasty residue and b) a sketchy impression.
  • Food with a lot of bit and pieces.  Poppy seeds are a real killer.  The person across from you will be staring at your right incisor instead of making eye contact.  Even if they are gracious enough to tell you that there is a seed in your tooth (which they won’t), it’s almost impossible to dig it out without floss.

So good luck and bon appetit!

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Tis the Season

Let me start with some full disclosure.  I do not like holiday parties at or for work.  I’m okay with a communal lunch in a central area or going out for a group lunch.  Both are casual and don’t require a lot of planning either on behalf of the company or with respect to what I am going to wear.

The holiday work party is fraught with difficulty.  Mixing and mingling with co-workers is one thing but adding alcohol into the mix is quite another.

I am here to tell you that just because wine is offered, does not mean you have to take it.  This is not high school.  No one will think you are a loser because you have a soda water.  If they do, brush off your resume and start looking for alternatives.

If you feel like a drink will help you relax and have a good time, stuff it.  This is work.  Work is not always fun.  Be grateful that your company has enough money to provide you with some nice food and the time to enjoy it.

Gatherings like this are a really good time to talk to and maybe even impress people outside your normal circle and that could mean some new and interesting things for the New Year.

Getting tipsy, telling everyone you love them and throwing up on your boss’s shoes is not the best way to advance your career.  It’s probably not the legacy your parents had in mind when they sent you to college.

So let’s raise a glass of holiday cheer and remember:  it does not have to be a beer.

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Are you having fun? Could you tell your face?

My son is very laid back.  For the most part, it’s a good thing.  He does not freeze up before tests or freak out when an assignment is due.  He just goes about his business and gets it done.

The down side to this is that he really only has one expression.  It’s neither happy nor sad, it is just kind of flat (except before 10 am, then he looks just plain dopey)

He has started going to job interviews and this has proven to be quite a liability.  His face and body language don’t give off the air of an enthusiastic high school student who wants to learn the ropes.  To a hiring manager, he probably looks more like a bouncer at a club.

I have been talking to him about putting out a little more energy when he is talking to people but I’m pretty sure it’s falling on deaf ears.

People in the workplace, whether they are peers or managers, need energetic feedback.  You don’t have to bounce off the walls but you need to be able to nod and make eye contact with at least some brightness in your eyes.  Otherwise they will keep repeating the same conversation over and over because they think you are just not getting it.

Try it now.  Stare at your screen with a flat “whatever” look.  Now, pretend someone has just come in to take a photo.  Sit up a bit straighter.  Clear your throat.  Crack your face muscles into a smile and turn on the lights behind your eyes.

I’m not saying you need a 10 megawatt smile to tell your boss that you are going to lunch but if you want the team to go with your strategy, then you need to get a little projection happening behind those  eyeballs.

 

 

 

 

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