Category Archives: Interview

Skype Interview Tips

Skype interviews are becoming more and more common. I find myself using them more and more. They are not the same as meeting someone in person but they allow me to experience how the person presents, their energy and hand gestures – basically everything except their sweaty palms.

Preparing for a Skype interview is pretty similar to a face to face interview. You still have to read up on the company and the role. You still have to practice talking about your experience.

And you still need to get a haircut. Just because the conversation is on Skype rather than in person does not make it casual in any way. You need to be just as professional as you would if you were going to their offices.

Before the conversation starts, decide where you are going to take the call. I will get nauseous if I have to watch as the camera moves around while you find a comfortable spot to prop your phone or iPad.

Reverse the camera so you can see what the interviewer is going to see. Check for laundry, lingerie or any other distractions. Put the cat in another room. You want to make sure they are paying attention only to you.

During the call, if you are going to take notes (which is fine) tell the interviewer, It is awkward if you keep looking down and they don’t know why.

Also, try to remember to look up periodically. The temptation is to look only at their image at the bottom of your screen. When you focus on the top frame of your screen, it feels more like you are making eye contact.

If you are hitting the interview circuit this fall, you need to be ready. Pull up a chair and get comfy, because Skpe is here to stay.

 

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How to Ace a Job Interview

Imagine you have just gotten off the phone with your recruiter. You got the interview! But instead of being excited, you feel like you are going to throw up.

How do you harness all that nervous energy and all those great ideas swirling around in your head so that you appear focussed and confident?

Think of the interview as an audition or a tryout. Think about how you used to prepare for those when you were in high school. How did you get ready for the community theatre audition or tryouts for your rec hockey team?

Research
You probably talked to someone who knew the coach or someone who has worked with the director before. It’s good to find out about their style or particular hot buttons before you are face to face with them.

Prepare
Consider the role you are trying out for. What kinds of skills and experience are listed in the job posting? Obviously you have some of those things or you would not have gotten this far.
Develop examples of the top three or four skills required. Where did you perform this skill? For whom? What did the team look like? Were you successful? What did you learn?

Practice
Success at an interview is just like success in any sport or performance.  It comes from practice. Do not underestimate this. Winging it based on your charm and relaxed attitude will not work. You can really only pull off the relaxed look if you are super comfortable with your material and that only happen if you practice. Tell your stories to your friends and your spouse and when they are sick of hearing you talk, use the recording app on your phone.

Last bit of advice: check your teeth and your fly on the way in to the interview. Discovering a poppyseed in your teeth when you are back in the car, is a cruel way to finish a great conversation.

Good luck!

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Hiring Doesn’t Stop – Neither Should You

I talked to a lot of candidates this week who said that they had put their search on the back burner because they figured no one was going to make hiring decisions until the fall.

Wrong.

I see lots of action happening this summer. I think it would be a mistake to write off the next four weeks.

It used to be that people, especially senior leaders, took two weeks off every summer and really checked out. They went on a big family trip or they spent time at the cottage. No calling in, no messages, nothing. All you needed were two stakeholders doing this back to back and the whole hiring process got derailed. I don’t think that is as common now. My clients are going for a week at a time and then its usually over one of the long weekends.

The other current trend that helps the hiring process is stay-cations. This is where someone is out of the office for a week but they still check in once or twice each day. I did this myself and really enjoyed it. It was kind of like having nine Saturdays in a row. Productive and relaxing for sure.

This allows projects, like hiring people, to keep rolling and promotes smooth handovers between stakeholders.

So don’t turn off the networking machine. Don’t stop applying and sending inquiries. More people are paying attention than you think.

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Career Portfolio – Interview Secret Sauce

I have a friend who is a self-employed consultant.  A few years ago, over coffee, she complained that she would not have a clue as to where to start if she wanted to get a “real job”.

I suggested that she create a portfolio.  She thought portfolios were only for artists or other creative types.  Not so.

A portfolio (fancy binder with plastic sleeves and dividers) is an excellent vehicle for organizing and presenting your experience.  It can have sections that show your work, education and other credentials, volunteer activities, hobbies, thank you notes, awards and really, anything else that is relevant to the way that you do what you do.

Just the act of gathering the information together and putting it all in one place can be a pretty powerful exercise.  It’s something that you can do over a couple of weekends and then add/change revise every year.

My friend took that suggestion to heart and created what she called a career scrapbook. She had it in her car for a while and then it took up its place on a shelf in her office.

Last week she applied for an actual job and found herself staring down the barrel of an interview.  Not just any interview but a panel interview in a formal, government type organization.  She dusted off her portfolio, added a couple of items, reviewed the rest of the material and then focused on her outfit.  She felt confident and ready.  (I should point out that she was eminently qualified for the job.)

At the end of the interview, she was asked if she had any questions.  All of hers had been covered in the discussion but she told the panel members that she had brought her portfolio and asked if there was anything they would like to see.  The senior person raised her eyebrows and came to have a look.

She looked at the table of contents, saw the “Thank You” section and flipped right to that part.   She nodded and smiled as she read the cards, notes and emails.  It turns out that the adjudicator actually knew two of the people who had sent notes and that lead to a much less formal conversation where my friend got one more opportunity to show what she knows and why she has been so successful.

She left the interview, with her portfolio tucked under her arm, feeling very good about herself and her experience.  No offer yet……..but I’ll keep you posted.

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Interview Prep Tips

We have heard a lot about interviewing at Google and the sorts of bizarre questions hiring managers there ask.  “If you were an animal, what would you be?”  “What shall we have for dinner?”

Lots of people can probably remember going through a three or four stage interview process.  Sometimes this seems extreme but it’s usually rational in that allows the company and the candidate to go on several “dates” to really get to know each other.

Here are some really extreme interview processes.

Tafelmusik, the wonderful baroque orchestra here in Toronto is going to replace their current their current musical director.  Jean Lamon is going to step down after 33 years and an Order of Canada citation.  A search committee has been formed and they will have whittled the candidates down to a short list by the fall when the concert season begins.

Get this:  one of the interviews is with the audience.  Each short listed candidate will have to lead the orchestra in a full concert, rehearsals and all.  Talk about a panel interview!  Not just the entire orchestra but the whole audient as well!

I’m not sure if this is really what happens at Ikea but it looks about right.

ikea-job-interview1-450x366

 

If you want to work at an Apple store, you get invited to a group interview for the first stage.  This seems a bit like dance tryouts to me but I guess it allows the store manager to review candidates more efficiently.

Perhaps, most intense of all is the interview process to become an elected official.  That  involves weeks and weeks of speeches, debates, public and media scrutiny and ultimately being  liked by more of the voters than your competitors.

The lesson here is to be prepared.  Understand as much about the process as possible.  Ask the hiring manager, the recruiter and check out places like Glassdoor for more information.

Good preparation will help you show up with strength and confidence.

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Dating, Dreaming and the Olympics

I have been watching the Olympics like a fiend and have come to a conclusion:  I want to date a bobsleigh brakeman.

I know it might seem silly and I don’t want to sound like a romance novelist but I think the combination of focus, determination and strength wrapped in such a nice package is a pretty great combination.

But the hard truth is that I can’t.

I can’t date a bobsledder any more than I can be a CFO. Just because I admire them and think that what they do is neat, there is no way we would find any common ground

I am not athletic or even fit for that matter. I am a desk rat rather than a gym rat. I don’t go out much in winter. And nothing I do is measured in hundredths of a second. Nothing.

Applying for jobs is the same thing. Just because you think the role is interesting or cool does not mean that you would be suitable date material.

When you read the requirements, pay attention to what they are really describing. Does it really reflect what you do, or more importantly, have done?

Will the receiver of your resume instantly be able to see why you are interested and why this makes sense for you and for the hiring manager?

We can all date bobsledders in our dreams but should save the heartache and focus on more realistic pursuits in our careers. Me included.

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What would Gaga do?

I once saw Anderson Cooper interview Lady Gaga on the venerable CBS show 60 Minutes.  She is a pretty interesting character.  Anderson was asking her about how she handles the way the press hang around waiting to catch her in an embarrassing situation.

“Well, Anderson, I am just not a barf in the bar kind of girl”.

Love it.

Love it.

Love it.

This is the kind of authenticity that everyone needs to bring to an interview.  It does not matter if it is a telephone interview with a recruiter or a face to face meeting with a hiring manager.  Confident, direct and truthful is the way to go.

This does not give you permission to be rude or disrespectful.  If you are asked how you got along with your former boss, you really shouldn’t say he was a jerk or he couldn’t read financial statements to save his life.  It is okay, however, to explain that you made decisions differently or you had different approaches to customer service.

An interview is like the nice pair of shoes in the shop window.  You go in to see if they have your size. You try them on.  You walk around for a while, thinking of outfits that will work with them.  You think about whether you can afford them.  You see if the salesperson will give you a deal and together, you decide if they are the right pair for you. 

If they don’t feel comfortable in the shop, don’t buy them, no matter how good a deal they are.  They will mock you every time you see them in your closet.

Lady Gaga wouldn’t settle for ill-fitting loafers.  Why should you?

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Any Questions? How to leave a lasting impression

Picture this: you are at a job interview and things are going really well. The hiring manager leans back in her chair and asks if you have any questions. Bang! Here is your opportunity to cement everything and nail the job.

So, what do you ask?

Hint: Do not begin with when does the job start. If they really want you, they will have already asked that question.

There are a couple of ways to go. One is to focus on the hiring manager. When did they start with the company? What do they like about the organization? What is the most meaningful part of their work?

You can also dig deeper into the company and it’s culture. What challenges does it face? What sets them apart from their competitors? What is the style of the senior leadership team?

Or you can ask about the role itself. You can ask about the compensation. Careful though. Sometimes employers don’t want to talk about that until quite late in the process. You could ask about whether there is variable compensation and how it’s tied to your performance. The answer to that could be quite insightful. You could also ask for more detail about other other
perks such as savings plans, company discount programs or tuition reimbursement. This one is nice because you could get a follow up question about your future goals around learning.
( so be ready for that).

There are lots of choices. The important thing is to think about it before you get there so that they are ready at hand. You don’t want to end an interview with a blank look and a shrug.

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Gifts for the Job Seeker

It’s that time of year…..when you try to find thoughtful gifts that don’t break the bank. But what to do for the folks you know who are in transition?  The holidays are a tough time for them and there are many ways to show you are thinking of them that are both thoughtful and constructive.

 Top ten gift for job seekers:

  • Resume editing gift certificate – everyone’s resume needs a brush up
  • Lunch date – either with you or better yet, with you and someone who might be a good connector for the job seeker
  • Introduction – to a key hiring manager
  • Invitation to a members only networking event???????????????????????????????????????????
  • Free haircut or manicure – by a professional – no DIY here
  • New shirt – interviews always feel better in new clothes
  • Mixed tape of power songs – or today’s equivalent from iTunes
  • Lunch box – for their first day
  • Coffee gift cards – a free coffee is always a treat

There you have it. Be a pal and have some cheer- help someone find a job next year. 

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The Eight Year Internship

My first real job lasted eight years. I was not in the same role for that whole time. It was a fast growth company and as things grew and evolved I was thrown into different responsibilities.

I can’t tell you that I loved every day because I didn’t. There were many days when I felt like I was in way over my head. But armed with a high capacity for action (I was younger then) and a sense of humor, I managed.

It was during that time that I learned exactly where what I liked and what I was good at intersected.  That became the jumping off point for the rest of my career.your career

When I was in the middle of all that work and craziness, I certainly did not think of it as an internship. No way. It was serious. It was my life.

I think about all the things I got to do and try and how often I draw on those experiences now and it amazes me.  It really was like an internship albeit for eight years.

If you look back at the jobs you have had, can you find an intense learning period?   I am not talking about learning lingo and product specs. I am talking about real business learning: customers, innovation, process and all that stuff.

It’s a long weekend. Give this some thought while you are napping or walking off your turkey dinner. These are the kind of stories you will need for your next job interview.  You’ve got the experience. Get ready to talk about it.

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