Author Archives: Laura Machan

Any questions? What to do at the end of the Interview

Picture yourself at an interview.  It has gone really well. The conversation has flowed nicely and you really like the hiring managers.  The interview has given you a really good understanding of the role and the company.

And then it happens.

They ask if you have any questions and you draw a complete blank.

All of your questions about the job and the compensation have been answered.  You panic.  What’s left to discuss?

Here are some suggestions:

  • What are the challenges facing this group over the next year?
  • What have you liked about working here?
  • Who are the strongest competitors?
  • Is this a powerpoint organization or a spreadsheet organization?
  • Who do you think is the most successful person in this company?
  • Do people here still believe in the founding principles?

You don’t have to ask these questions specifically but they will get you thinking.  You only need a couple to make an impact.  It’s a simple way to demonstrate that you are thinking ahead and not just concerned about the role up for grabs today.

But they are not just symbolic.  You might actually learn something new that did not come out in the earlier part of the interview.

You might get a good gem to use in, say, the thank you note that you send later that day.

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Supporting Outplaced Collegues

There is nothing like the pain of a lunchtime bikini wax to really bring things into perspective.

I stopped thinking about why some hairs grow faster than others and started thinking about important things like keeping in touch with people who are leaving my everyday work life.

My company has had some layoffs over the last two weeks and I have found it to be a very intense experience.  Finding out that your friends and sponsors no longer have a place in the organization is pretty tough.  But it took a blinding flash of pain for me to realize that its not about me.  I still have a job.  They need my support in a different way than before and I need to figure out how to provide it.

I need to make sure that I reach out regularly.  I know that my tendency is to get wrapped up in my everyday projects.  I guess I should put some notes in my calendar, just to make sure they stay on my radar.

I imagine they will go through alternating waves of happiness that they have some time to enjoy the summer and anger and grief that they lost their job.

It will be important for me to be supportive no matter which way they are feeling.

Also, I will need to keep my eyes open for networking and referral opportunities for them.  That’s probably one of the best things I can do.  I can invite them to industry events and professional meetings. After all, we had fun when we worked together.  Why would it be any different now?

I guess I better book at spa appointment for next month.  In case I need another reminder…..

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Spring Cleaning for your Resume

If you are like me, you spent some time this weekend switching your clothes around.  Moved the golf shirts and flower prints to the front and shoved all the black stuff into a box in the garage.  That’s what we do in spring.

It is just your closet that should be sorted and updated.  Your resume should be refreshed too.

It may not be as important as your smoke detector, but in terms of your career, it should be right up there.

Here are the things to consider:

Has your title changed?shirt

Has the scope of the role been increased?

Did you take any courses or workshops over the winter?

How about any special projects?

Any new volunteer committees or fund raising (yes, the ride to conquer cancer counts)

Once this is done and stored in a place that’s easily retrievable, like Dropbox, you might want to apply the same logic to your LinkedIn profile.

And if you have a few minutes at work, find all those emails that say “thank you” and “you’re a star”.  First, email them to yourself and second, print them and take them home.  You just never know when you are going to need a little lift or evidence of your great work.

So put on your favourite cotton, short sleeved shirt and get to it!

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Top Ten Job and Career Podcasts

Podcasts seem to have fallen out of favour recently.  I am not sure why.  They are free, useful, sometimes relevant and allow you to listen to different points of view while you are carrying out mundane tasks like vacuuming or commuting.  What could be better?

Here is my top ten list of job podcasts.  Just log on itunes, search for the title and hit subscribe.

  • Career Cloud Radio  – lots of interviews with experts
  • Three days to a Raise – career tips with a bit of inspiration
  • HBR IdeaCast – highly credible information, sometimes a little dry on the delivery
  • Career Tools – Lots of variety and interesting ideas
  • TED Talks Business – TED talks are always good
  • LJN Radio Job Search Guide – small market podcast with good info
  • Human Workplace – Liz Ryan is a very popular LinkedIn columnist – practical and funny advice
  • Get it Done Guys Quick and Dirty Tips to Work Less and Do More – these guys have been terrific for years
  • The Ziglar Show – including tips from Zig Ziglar’s mom

And finally, when you have had enough, you can turn to CBC’s Laugh Out Loud Podcast.  It features Canadian stand up comics doing their thing.  It won’t help with your job search but it will definitely put a smile on your face.

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Unique and Interesting Career Choices

At lunch yesterday, we were talking about what other types of jobs we would consider doing.  We said that we might want something that was more reflective of our passion or maybe something that had a little more joy associated with it.

I discovered that people (even in my business) have a pretty narrow view of the jobs available.  Not a lot of interesting stuff floated to the surface in our conversation.

So, I did a little research and have compiled a list of jobs you might not know exist.  This is a handy little list for yourself, your partner or maybe your kids.  (Take the salary ranges with a grain of salt – you can’t believe everything you read on the web!)

  • Golf Ball Diver: $50,000 – $100,000
  • Sex Toy Tester: $39,000
  • Professional Snuggler: $60 dollars per hour
  • Food Stylist: $33,000 – $58,000
  • Embalmer: $45,000
  • Oil & Gas Diver: $80,000
  • Ethical Computer Hacker: $24,760 – $132,322
  • IMAX Screen Cleaner: $45,000
  • Voice Over Artists: $50,000 – $80,000
  • Personal Shopper: $25,000 – $100,000
  • Air Traffic Controller  $120,000
  • Packaging Engineer $85,000
  • Technical Writer $65,000
  • Hot Air Balloon Tour Guide $35,000 – $50,000
  • Snake Milker  – $30,000-$50,000
  • Laughter Therapist – priceless

You can google (really….you can) any of these jobs to learn more about the lifestyle impacts and transferable skills that you may already have.

Can you hear your next career calling

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My Day is Craptastic – and yours?

Things don’t go well all the time.  Even when you work really hard to do the right things the right way, shit happens. People who are angry or unhappy lash out and toss around mistruths or accusations. Sometimes the crap lands on people who have nothing to do with the problem.

When this happens, our tendency is to get bug eyed and then close the door and cry.

And that’s okay.  Crying is good.  It gets the shock and awe (how could they say that?) out of the way so you can move on to dealing with the problem.

We can’t control people who throw crap at us, but we can control how we deal with it.

Yesterday, when I asked a good friend how she was, she replied “Well, I spent yesterday crying but now I’m getting constructive.”  Brilliant.

How you react behind closed doors is one thing.  What you do in public, is quite another.

Sure, take moment to vent, cry, swear, whatever, but then sit down and make a list of damage control items.  Consult a trusted advisor.  Take a deep breath and take action.

While you may have to accept that you did not get that job or that your colleague took credit for your idea, you do not have to let it end there.  You can send a gracious note to the hiring manager letting them know that you respect their decision and that you would be open to considering other roles in the future.  You can find a way to mention your contribution to the project while your boss is listening.

But it takes clear thinking and a desire to rise above it, to let the world know that you really do care about what you do and that a little crap thrown your way is not going to change that.

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Pump up your Resume with Volunteer Work

I met some stellar candidates this week.  They were in various stages of their job searches.  Some were just starting to think about looking. Others were deep in their search journey.

One of the things that struck me was that most of them had left community work and extracurricular activities were absent from their resumes.

They had focused so much on getting their experience and skills right that they had not considered the activities and responsibilities that they take on outside of their core work tasks.

Being a gourmet cook or an elite triathlete is laudable that’s not the sort of thing I am talking about.  We usually remember to put those types of activities on our resumes.   It’s the under the radar, “it was just part of my job” things that I think we are missing.

One of the candidates sits on a special philanthropic committee at his company.  That says a lot about him. It says a lot that about his standing in the company he would be selected for that role. It also has a different decision making level that his regular work and that’s relevant also.

One of the other candidates sits on industry working groups that advocate and deal with industry wide issues. That gives him a much wider view on his industry than the average person might have.  Employers notice that.

These sorts of activities are often overlooked as recognizable achievements either because we don’t see their value to an outsider or we just consider it to be part of the role.

Try this:  look at your calendar for the last couple of weeks.   Which activities and meetings were not directly related to your day to day responsibilities?  Maybe you are on your local United Way board or maybe you help organize a charity ride/

The fact that you are willing to lend your time to these activities and more importantly, that you are able to balance those things with the rest of your life are the things that really make you stand out as a candidate.

They also give an interviewer additional material to probe and provide a platform for you to display knowledge and responsibility that other candidates would not have.

So make sure you are getting the full value out of all that you do.  You just never know when that clown school committee work might come in handy.

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Spring Cleaning for your Network

This weekend marks the practical beginning of spring. I know it was a couple of weeks ago on the calendar but I can still see my breath in the mornings so it’s not here yet.

Spring is when we think about cleaning, decluttering and generally freshening things up.  This should not include just your living room, fridge or stinky, salt stained car but also your network.

Yes, I said network.

I am not saying you should unfriend people in droves however, once in a while, you need to take a look at your network to see if it reflects your needs. Your network is a bit like insurance.  You really only learn about the consequences of choosing the cheap plan when you get into an accident and realize what is not covered.  

You don’t want to figure out that your network is made up of mostly peers from the same company or industry when there is a downturn in that business.  You will all be moping at the same time.  Not helpful.

Here is what really drove this home for me:  Justin Bieber.  Seriously.  We watched his roast on Comedy Central this week.  It was hilarious (on many levels) but what struck me was the diversity of the people willing to go on tv to roast the kid.

You might expect comics like Kevin Hart and musicians like Ludacris.  They are his natural, industry network.  They probably go to the same parties and award shows and have  a lot in common.

Guess who else was on the stage?  Shaquille O’Neil, Snoop Dog and, wait for it, Martha Stewart.

No matter that they were only there to make fun of him.  That’s not the point.  The point is that they were willing to expose themselves by telling jokes about him to a live audience.  

That is a powerful network.  With that kind of diversity, Justin should be able to steer clear of all kinds of career obstacles.  He should be able to use them to evaluate opportunities and get doors opened for new ideas.

So, who would do your roast?  Can you pull together people from difference industries and backgrounds?  Do they know enough about you to tell some stories?  

Forget cleaning the fridge.  Spruce up your network instead.

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Be the Spark

I was invited to a change management workshop this week.  I figured since I am in the business of helping people make a pretty important life change, I ought to go.   I have to admit that I felt a bit of a know-it-all on the way into the session.  

And as it turns out, it was a lot of stuff I talk about every day.  I suppose having someone remind me to take my own advice was valuable.  But the real value was the sidebar conversations with my colleagues. We were in a safe room and change was the topic at hand.  People got to express some of their concerns in a way that would not have come up in the regular course of business.  There was comfort in realizing that other people have the same concerns.

There was one gem though.  The facilitator’s last slide talked about how one person’s attitude can change that of the group.  She did not put it quite this way but basically a grin can fix everything.

This had a pretty dramatic effect on me.  I turned to my group and grinned like a cheshire cat.  I suspect I looked a bit wild (all teeth and big eyes) but it worked.  Their brows unfurled and their arms uncrossed.  Laughing causes such an outburst of air that you have no choice but to suck in a big breath of fresh air.

It was awesome.

So, let’s grin and carry on.  We’ll get through this.

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How to Deal with Oddball Interview Questions

There has been a lot of chatter on the internet this week about interview questions, particularly, the weird and crazy ones.  I think it stems from a new report that was released by  Glassdoor. You can read it here.

It is pretty easy to get worked up before an interview and worrying about off the wall questions won’t help.

Here’s a bit of a perspective:

Hiring managers are interested in what you have done and how that will solve their problems.  They need to ask the kinds of questions that will reveal that information.  While they are listening to your responses, they are considering your communication style and how that will fit in with their group/team/customers.

They may have a list of expected responses or a matrix to score what they hear from you.  This stuff is pretty straightforward.  If you are being interviewed for an HR role and you are in construction, it will be tricky but if you are in HR now, it should be pretty smooth.

Forward thinking companies may also be considering what you could do and how you could contribute after you have mastered the tasks you are hired for.  Sometimes this can lead too slightly more hypothetical “what would you do if….” type questions.

These are typically more open ended.  There is no real way to prepare for these except to make sure that the stress of the situation does not cause your brain to freeze up and your mouth to run on.

In these questions, make sure you listen to the whole question and then pause for a moment to gather your thoughts.  This should prevent you from running off on a half assed tangent.

If you find your words trickling off and you can’t remember the point you were making, the only recovery is to say “Was there anything else you wanted to know?”  I don’t think there is any other way out of that.

Tips:

  • Research the company and its products and services
  • Check sites like glassdoor for additional info
  • Practice talking about what you do using full sentences.

So, it’s okay for Google and Apple to ask off the wall questions because if they have selected you to interview, you probably think like that too.

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